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Write your own reviewExcellent Service
All my interactions with Doorcraft have resulted in fast, reliable and professional service. I would not hesitate to highly recommend this company.
Installed product:
Acadia 138 Classic CC Garage DoorSadly Disappointed
Having used Doorcraft for repair services in the past, I made the decision to use Doorcraft again. Unfortunately, my experience was a poor one. The installer arrived promptly and quickly fixed a… Read more Having used Doorcraft for repair services in the past, I made the decision to use Doorcraft again. Unfortunately, my experience was a poor one. The installer arrived promptly and quickly fixed a broken cable. Unfortunately, the door does not close now. When contacted to pay, I paid promptly and advised of the issue. There was no response on this concern, so I was forced to recall. When they finally arrived, I was made to feel foolish for wasting their time. Still can't close door completely.
Company response:
Mark we thank you for the review of our service. When you brought up the issue with the door not working properly we sent the technician back out to check the issue. We called while there someone sitting in the house would not answer the door. We made 4 more trips back to resolve the issue and each and every time we wanted to lubricate the spring but you told us that you would do that yourself. We even attempted to lubricate it on one of the trips and we were not allowed. None the less we apologize you are not with the service but had we been permitted to complete the service as we had intended then this issue would not have happened.Garage Door
Overall we were happy with the level of service and timelines for the project. Having an issue with water leaking under garage door.
Installed product:
Standard+ Shaker-Flat XL Garage Door121 Woodbridge st
I am very happy with the product and installation. Great people and company. Thank you!
Installed product:
Acadia 138 Classic CC Garage Doornew doors
Replaced doors with Mixed Ice white Garaga. New trim.
Great job!
Everything looks good and everyone was very nice and professional. Happy with the service and quality
